Privacy Policy

1. Overview

VisualTips (“we”, “us”) respects your privacy. This Privacy Policy explains what information we collect when you use our website, why we use it, how long we keep it, and the rights you have under the EU General Data Protection Regulation (GDPR) and applicable Greek law.

2. Data controller

The data controller for this Site is VisualTips. Contact: [email protected].

3. Information we collect

• Information you provide: name, email address, phone number, company name, and message content when you use our contact form or email us.
• Technical data: browser type, device type, approximate region (from IP at a coarse level where server logs are used), and pages viewed, if we enable analytics with your consent.
• Cookies and similar technologies: we use strictly necessary cookies to operate the Site and, only if you consent, optional cookies for analytics or marketing measurement. See the cookie banner and your saved preferences.

4. Legal bases (GDPR)

We process personal data on the following bases: contract or pre-contract steps when you request contact; legitimate interests in securing and improving the Site (balanced against your rights); consent for non-essential cookies and optional marketing/analytics; and legal obligation where the law requires retention or disclosure.

5. How we use information

We use your data to respond to enquiries, operate and protect the Site, understand aggregate usage (where consented), comply with law, and enforce our Terms & Conditions. We do not sell your personal data.

6. Sharing

We may share data with infrastructure or email providers strictly as needed to host and deliver the Site and messages, under appropriate agreements. We may disclose information if required by law or to protect rights and safety.

7. International transfers

If any processor is located outside the European Economic Area, we ensure appropriate safeguards (such as Standard Contractual Clauses) where required by GDPR.

8. Retention

We keep contact enquiries only as long as needed to respond and for a reasonable period for follow-up and legal claims. Cookie preference records are kept for up to about 13 months or as required. Server logs, if used, are rotated on a limited schedule.

9. Your rights

Depending on your situation, you may have the right to access, rectify, erase, restrict processing, object, data portability, and withdraw consent (where processing is consent-based). You may lodge a complaint with the Hellenic Data Protection Authority (DPA) in Greece. To exercise rights, contact us at the email above.

10. Children

The Site is not directed at children under 16. We do not knowingly collect their personal data.

11. Changes

We may update this Privacy Policy; the date at the top will change. Material changes will be reflected here.